Measure attitudes, not compliance: Key management ideas for leaders

Measure attitudes rather than compliance, and give agency to those who think differently. These are key management ideas of Welsh consultant Dave Snowden. Snowden is the founder and chief scientific officer of Cognitive Edge, a Singapore-based firm specializing in complexity and sensemaking. Snowden and Cognitive Edge developed a technique to measure attitudes. “Early detection of overall attitudinal beliefs  which would lead to problems downstream.” The method can be applied to improve interventions or reduce their cost, in anything from cybersecurity, and customer engagement, to safety and organizational behavior. Read the full article at Latin Trade.    Mexico may raise U.S. farm concerns if energy dispute bites   Mexico could raise concerns over potential barriers to its agriculture exports to the […]

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Related

CIO Monthly October 2022: Accelerating Trust for Financial Services

Surge in dark data a growing danger for organizations Dark...

U.S. unions lodge first Mexico labor grievance under new NAFTA

The AFL-CIO, the biggest U.S. labor federation, on Monday...

Argentina’s cashless king targets Latin America’s unbanked millions

Digital banking startup Uala will double the size of...