How to digitally transform traditional businesses: Zurich

Interview with Zurich Insurance Group’s Claudia Dill, CEO for Latin America and member of the Group’s Executive Committee. Innovation is a highly complex problem at firms that derive most of their revenues from traditional business lines. Many of the largest companies in Latin America have not been able to solve this situation, and still rely heavily on legacy products to meet customer needs. One-hundred and thirty-year-old Zurich Insurance Group has established a very efficient formula to develop new products and services. It addresses many of the most difficult challenges posed by the need to simultaneously preserve topline growth and to advance digital transformation. To find out more about this strategy, Latin Trade spoke with Claudia Dill (photo, below), CEO for […]


Global Tourism Industry on Track for Full Recovery by 2024

The global tourism industry is set to reach, and possibly surpass, pre-pandemic levels by the end of 2024, according to the World Economic Forum (WEF). Five years post-COVID-19, the sector is experiencing a robust resurgence driven by a surge in international travel, improved air connectivity, and strong rebounds in key regions. However, global dynamics must be managed carefully to ensure stable and continuous growth. In 2023, international tourism reached 88% of its 2019 levels, a significant recovery favored by the reopening of Asian markets, as highlighted by the United Nations World Tourism Organization (UNWTO). The Middle East led the way, surpassing pre-pandemic levels by around 20%, with Europe, the Americas, and Africa following close behind at approximately 90% of their […]