Digital innovation in Walmart

Interview with Philip Behn. “What I’ve seen in my experience in China, in Brazil, in the United States and in Mexico, is that innovation of user experience is not that difficult,” said Philip Behn, Senior Vice President of e-Commerce at Walmart Mexico. In general, they are innovations that can be done at a very low cost, they are quick and easily copied, he explained: “We can take a model from a retailer that is doing very well in Japan, we bring it to Mexico and that’s it”. The problem is that they do not generate permanent advantages over competitors. “I can do that, but so can anyone else.” Contrary to what many people think, Behn believes that the important thing […]


“Latin America, the vision of its leaders” A book by Andrés Rugeles and 100 regional leaders

The Colombian Andrés Rugeles has achieved an almost impossible...

Global Tourism Industry on Track for Full Recovery by 2024

The global tourism industry is set to reach, and possibly surpass, pre-pandemic levels by the end of 2024, according to the World Economic Forum (WEF). Five years post-COVID-19, the sector is experiencing a robust resurgence driven by a surge in international travel, improved air connectivity, and strong rebounds in key regions. However, global dynamics must be managed carefully to ensure stable and continuous growth. In 2023, international tourism reached 88% of its 2019 levels, a significant recovery favored by the reopening of Asian markets, as highlighted by the United Nations World Tourism Organization (UNWTO). The Middle East led the way, surpassing pre-pandemic levels by around 20%, with Europe, the Americas, and Africa following close behind at approximately 90% of their […]